Privacy policy
Last updated: October 17, 2026
At PrincessDream™, we value your privacy and are committed to protecting your personal information.
This Privacy Policy explains how we collect, use, and share information when you visit our website, purchase products, or contact our customer support team.
Information We Collect
We may collect the following information:
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Name and contact information
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Email address and telephone number
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Billing and shipping addresses
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Order details and purchase history
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Payment and transaction information
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Device information and IP address
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Website browsing activity
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Customer support communications
How We Use Your Information
We use personal information to:
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Process and fulfill orders
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Arrange shipping and delivery
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Send order confirmations and tracking updates
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Provide customer support
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Process returns and refunds
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Improve our website and services
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Prevent fraud and unauthorized transactions
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Send marketing communications where permitted by law
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Comply with legal obligations
Sharing Your Information
We may share information with trusted service providers involved in operating our business, including Shopify, payment processors, shipping carriers, and customer support providers.
We may also disclose information when required by law or with your consent.
Shopify
Our online store is powered by Shopify.
Shopify processes certain information to provide ecommerce services.
You can review Shopify's privacy practices at:
https://privacy.shopify.com/en
Cookies
Our website may use cookies and similar technologies to support shopping features, remember preferences, analyze website performance, and deliver relevant advertising.
Available privacy controls may vary depending on your location.
Data Security
We take reasonable measures to protect personal information against unauthorized access, disclosure, alteration, and misuse.
However, no online system can guarantee absolute security.
Data Retention
We retain personal information for as long as necessary to fulfill orders, provide services, meet legal obligations, and resolve disputes.
Your Rights
Depending on your location, you may have rights to:
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Access your personal information
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Request corrections
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Request deletion of eligible information
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Withdraw consent where applicable
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Object to certain processing activities
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Request information about how your data is used
Requests may be subject to applicable legal requirements and exceptions.
Children's Privacy
Our services are not intended to knowingly collect personal information from children below the age permitted by applicable law.
International Transfers
Your information may be processed in countries outside your country of residence.
Appropriate protections will be applied where legally required.
Changes to This Policy
We may update this Privacy Policy when necessary to reflect changes in our services, legal requirements, or business operations.
Updated versions will be published on our website.
Contact Us
For questions about privacy or personal information, please contact:
PrincessDream™